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Crane Rentals, Warehouse and Logistics

FAQs – Frequently Asked Questions

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About Thackray

How long has Thackray been in business?

Since 1947! For over 60 years and 3 family generations, Thackray Crane Rental continues to be one of the most reputable Crane Rental, Warehouse and Trucking companies in Philadelphia, New Jersey and Delaware and the surrounding regions. If you know us, then you know contractors, municipalities, governments, petrochemical and many other companies trust Thackray Cranes for short term projects like high rise HVAC lifts and long term construction projects like The Pennsylvania Convention Center, Comcast Center, Temple University Hospital and many other Philadelphia and New Jersey land marks.

We’re the trusted name for Crane Critical and Custom lifts. We have a fleet of All Terrain cranes, Hydraulic Truck cranes, Rough Terrain cranes, Boom Truck cranes and other construction support equipment. We’re fully committed to safety and proof of this commitment is evidenced by our continuous operator training and the investments we make in maintaining our equipment and operator’s training. Visit our website for the full Thackray Crane Rental story.

If you are already a customer, we very much appreciate your business. If you are new to Thackray, please give us a call, speak directory with a Thackray family member and let us demonstrate to you what quality service, competitive pricing, advanced computer technologies, experience, expertise, a total commitment to safety and good old fashioned honest, friendly family treatment means for your next project!

Billing and Payment

How do you charge?

Typically, hourly charges (1/2 day increments) apply to daily equipment rentals.

All other work, including weekly, monthly and long term equipment rentals, along with other labor and services such as warehousing and trucking, are quoted on a per project basis.

We would be delighted to provide you with a custom cost quote based on your unique needs. Simply Request A Quote or even better, call us anytime. We’re here everyday, 24/7 and can be reached at 1-800-34-CRANE (1-800-342-7263).

Can you accept credit cards?

Absolutely. We accept Cash, Check, Visa, MasterCard, Discover and American Express (AMEX). Payment terms are available for credit worthy customers that complete a credit request form.

Cranes

Do I need a crane?

Modern mobile hydraulic cranes are capable of safely lifting loads weighing hundreds of tons to heights exceeding 500 feet or about 40 or more stories!

In general, we recommend that a crane, operated by a qualified person, be used to lift any type of large or heavy object. Using other methods may not be safe or legal, and can expose you to safety risks and unexpected liabilities and even devastating losses should your unconventional methods fail or cause injury.

What type of crane do I need?

Thackray Crane rents All Terrain cranes, Truck Mounted Mobile Hydraulic cranes, Rough Terrain cranes, Conventional Crawler cranes and Boom Truck cranes. The type of crane you need depends on many factors including item size, load weight, lift height, physical location access, terrain, access points and the number of lifts needed per day. There are other factors such as access restrictions and surrounding buildings that may also impact the choice of crane. We encourage you to request a quote or call us anytime at 1-800-34-CRANE (1-800-342-7263) so we can help guide you to the right choice for your project.

Do you offer bare (unmanned) rentals?

While most of our customers request equipment with operators, we also can rent some equipment without an operator. Please contact us for additional details and services.

What crane lift information do you need from me?

Please try to provide all of the following items:

  • Your contact information including email address and wireless phone number
  • Job site location – physical site address and zip code
  • Items to be lifted
  • Approximate dimensions and weights for each item to be lifted
  • Other lift details – height of building, access points, placement location
  • How long you need a crane to be onsite

Can Thackray provide multiple cranes, equipment and operators?

Yes. Thackray maintains an extensive fleet of cranes and certified operators available to support your largest projects, long term needs and multiple physical locations.

Can I operate Thackray’s equipment myself?

At Thackray, safety is our first priority. The operation of our equipment is regulated by Federal OSHA operating and safety regulations. Therefore, you must have the necessary training, current certifications, licenses,  insurance and recent relevant experience and in many cases qualified assistance staff in order to operate our cranes, trucks, trailers, forklifts or any other equipment or related materials we provide. Even if you possess the necessary licenses and certifications we believe the risk and potential for severe injury is simply not worth any cost savings you might see by attempting to operate any unfamiliar equipment yourself. If you have questions or concerns, please do not hesitate to contact us or call us at 1-800-34-CRANE (1-800-342-7263).

Insurance

Is Thackray insured?

Yes. Thackray maintains extensive coverage from AAA rated insurance companies. For additional information, please contact us as it pertains to your crane rental, warehouse, trucking or logistics project.

Logistics

How can Thackray Logistics save me time and money?

Thackray Logistics is a team of experienced estimators and project managers that can coordinate everything you need for an affordable complete project. These coordination and logistics services save you time and money by providing you with a single source for your construction equipment and support needs. Our approach can streamline your processes, communications and because of our expertise, they can compress your time frames resulting in a synchronized delivery of services that assures a timely, efficient materials delivery and safe equipment installation.

Can Thackray help with installations?

Yes. Thackray can work with or be your general contractor and with our qualified longstanding business partners and specialized trades, coordinate your entire project. For example, in addition to warehousing, logistics and crane rentals, Thackray can arrange for and coordinate all rigging and necessary labor resources (ironwork, electrical, plumbing, carpentry, etc.). Our goal is to make your job convenient and easy by providing a one-stop shop for everything you need for a cost-effective, timely, safe and successful project.

Can you order permits and street closures?

Yes. Thackray maintains positive relationships with all local, state and Federal authorities including Pennsylvania Department of Transportation (PennDOT) and the U.S. Department of Transportation’s Federal Highway Administration (FHWA) that can issue transportation and road travel permits. We can obtain permits for oversize hauling and equipment transport, arrange for traffic detours, request street closures, provide pilot and follow-on vehicles and supply everything you need for a successful equipment setup and crane lift.

Projects

Can Thackray provide Custom Critical Crane Lifts?

Yes. Thackray regularly performs custom and critical crane lift projects. Visit our Job Sites Gallery to see some of the critical and custom crane lifts we have performed in Center City, Philadelphia, where narrow streets and tall populated buildings require special planning and consideration.

When should I use a mobile hydraulic crane?

Thackray Rental’s mobile hydraulic cranes with telescoping booms and extension jibs are used for residential, commercial, municipal, construction and special event projects. Our cranes lift a variety of diverse items including transformers, power generators, tanks, steel bridge beams, statues, hot-air balloons, hot-tubs, furniture, glass, drywall, crane towers, heavy equipment, trucks, forklifts, other cranes, railroad cars and more!

Can Thackray Crane accommodate large scale projects?

Yes. Thackray has the resources to accommodate large, long term projects. We are the choice provider for many of the most prominent engineering and construction companies in our region. Please contact us to discuss your particular project and we would be delighted to share our similar experiences.

Do you provide equipment for residential communities?

Yes. Our crane lift equipment can be used in residential communities for everything from hot-tub installations to massive tree removals and installations. We provide high-rise apartment and office building crane lift services for items too large for elevator service.  Thackray has extensive experience safely working in tight quarters and residential communities where safety is of the utmost and highest concern and consideration.

Can Thackray Crane provide tandem crane lifts?

Yes. Tandem crane lifts utilize two cranes to lift a single item. Tandem crane lifts usually require special lift-plans, additional rigging, skilled crane operators and advanced communications methods. Properly managed and coordinated “tandem crane lifts” utilizing multiple mobile cranes can provide greater lift capacity and project versatility that saves time and improves safety.

What can I do if my lift is too high for a crane?

Thackray is one of the few crane rental companies with the experience to plan, coordinate and manage helicopter lifts.  Helicopter lifts can overcome certain limitations including height and access restrictions crane equipment can encounter. If you think you may require a helicopter lift, please contact us by calling 1-800-34-CRANE (1-800, 342-7263).

Scheduling

I have a crane emergency. Who do I call?

Call toll free from any phone, 1-800-34-CRANE (1-800-342-7263). Our toll free number is answered by a live person 24 hours a day, everyday!

Do you offer off-hour rentals?

Yes. Our normal hours are 5:00 AM to 8:00 PM, Monday thru Friday. Both bare and manned equipment are also available during off hours and on weekends.

For emergencies, contact us at 800-34-CRANE (1-800-342-7263) anytime.

How much lead time is required?

While we do offer same-day dispatch, we suggest you reserve your crane, warehouse, trucking or other equipment in advance. Most of our customers schedule from one to several days ahead of need. More complex jobs requiring permits, planning, street closures, pilot and lead cars or job site inspections may require additional lead time.

Trucking

Can I Rent Storage Trailers?

Yes. Industrial overhauls of utility or other manufacturing equipment frequently requires temporary storage space. Thackray has the flatbed, Lowboy, extendable and enclosed trailers to support your temporary onsite storage needs.

What specialized trucking equipment can you provide?

Thackray has a large fleet of powerful tractors and trailers designed to handle transportation of oversize loads. In addition to trucks from Ford, GM, Kenworth, Mack and Peterbilt, we rent Lowboy, low ground clearance double drops and extendable trailers capable of moving nearly any size load. In addition to equipment, Thackray can provide operators and drivers that have additional training and experience in transporting oversize loads across major highways and bridges throughout our service regions.

Warehouse & Storage

How can Thackray’s warehouse and storage services help me?

Thackray maintains several large, strategically located outdoor storage yards and indoor warehouses for storing your large machinery and construction materials. Our secure outdoor storage yards and climate managed indoor warehouses provide you with a temporary place to store your construction materials and equipment until needed at the job site.

How do you charge for warehouse space?

Thackray rents short-term and long-term warehouse space based on square footage, tonnage and time factors. Please contact our on-duty warehouse supervisor for additional details or request a custom quote or call us at 1-800-34-CRANE (1-800-342-7263).

Does Thackray provide fabrication and staging areas?

In addition to warehouse storage, we have separate areas that you can use as a temporary fabrication facility. This convenience feature enables your work crews to prepare and stage job site materials like HVAC ducts, electrical harnesses, and even heavy duty mounting frames and hardware that would be impractical to build at the job site. Thackray’s construction support and fabrication facility services, exclusively available to our qualified customers, provides you with a one-stop-shop and the physical resources you need to streamline your construction and other long-term, large-scale or specialized projects.